The AIMIA Digital Services Index™ 2009 Online Survey confirms industry trends - there is a fundamental, permanent shift to commercial grade digital and it is happening right now.
The results of the survey are available for download at the AIMIA Digital Services Index™ website. Included in the key findings are:

Corporations and government are critically reviewing their marketing and [...]

During this week I represented Hyro at the AIMIA Digital Government Conference held at in Canberra, Australia on the 29/30 April. I presented the opening presentation and was asked to do some scene setting.
The presentation covered our view of how the internet continues to evolve; from the original “broadcast” internet through Web 2.0 and now [...]

The global economic downturn is challenging many of the traditional “sacred cows” of business. Big banks CAN go bust, China Growth CAN slow down and traditional advertising CAN lose its dominant position at the centre of customer engagement. The corollary of this last “changing sacred cow” is some of the exciting, and I believe permanent, [...]