The previous post in this series [Rule 1 – Don’t’ Believe The Hype], made the case that Online Social Media represents ‘effect’ more than ‘cause’. In social media opinions are aired, shared and confirmed, but not originated. Social media is the water cooler conversation of the digital age, and even though brands and celebrities are [...]

Much of the social media hype emanating from agencies and consultants is based on an astonishing confusion between cause and effect.
To use the analogy of social media as the ‘water cooler conversation’ of the digital age - People don’t formulate the opinion that Bank A has great service, Politician B can be trusted, or [...]

Market Research firm, Forrester Research, today released its report into Australian Interactive Marketing Agencies.
In Forrester’s first-ever evaluation of Australian interactive marketing agencies, Hyro and six other vendors were shortlisted and evaluated against 36 criteria, grouped into three high-level categories: Current Offering, Strategy and Market Presence. These combined results placed vendors into one of four “waves”: [...]